Managed IT Support (SmartCare)

Why would you choose ABtec Managed IT?

When you sign up to our ABtec SmartCare Support service, we become your virtual IT support team, doing everything to ensure you never feel even the slightest bump in your IT systems. Moreover, this IT support and peace of mind comes with a fixed monthly fee, so you know exactly where you stand.

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How does it work?

24/7 remote monitoring of your IT systems’ flags up any technical glitches, errors, hacking attempts or offline Servers before you even realise there’s a problem.
That means that more often than not, IT issues are fixed before you know that there’s a problem.
There are certain basics that every business should put in place to protect themselves. We offer these and much more depending on your needs.

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We believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation.

Your expert IT team includes:

Virtual IT Director who oversees your IT strategy and makes sure that your IT is aligned with your business goals.
Operations Manager, who dispatches and coordinates all your IT issues.
Account Managers, who dispatches and coordinates and manages any IT projects.
Senior IT Engineers dealing with any more deeply rooted technical IT matters.
IT Engineers who look after the helpdesk and deal with any necessary day to day IT issues as well as ongoing maintenance tasks.

How much will it cost you?

Your virtual IT department comes at a fraction of the cost of employing in-house IT staff.
With Managed IT Support we become responsible for your IT system so you can have total peace of mind… and it’s all for a small fee starting from £20 +VAT per User per Month.

What is next?

We believe in listening to our clients. So, the first thing we do is sit down with you and talk about your organisation.

After hearing your business needs, we can then do a full, impartial business IT assessment analysing where you stand and any shortfalls in your IT systems. Your detailed report will also be accompanied by a proposal for a fixed monthly fee for Managed IT Support service.

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Useful Links

Contact Us

Support

Phone: 01942 209060 Monday-Friday, 8:30am – 4:30pm
Email: support@abtec.net

Sales

Phone: 01942 209060 Monday -Friday, 8:30am – 4:30pm
Email: quotes@abtec.net

Please note: The sales team are unable to respond to technical support or accounts queries.

Accounts & Billing

Phone: 01942 209060 Monday -Friday, 8:30am – 4:30pm
Email: accounts@abtec.net

Please note: The accounts team are unable to respond to technical support or sales queries.